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Medical Operations Working Student (f/m/d)

HQ Berlin
Full-time
Permanent employee

General Information

As Medical Operations Working Student (f/m/d) at Medigo, you will be part of a close-knit team handling incoming medical claims and reports while providing the best possible support for the members undergoing medical treatment.

The position is available at the earliest possible date, is offered part-time as a working student (up to 20 hours per week), and is located in Berlin. We have a hybrid working model where remote work is possible. 

Your Tasks & Responsibilities

  • You are a go-to contact person for our insurance partners and their members, assisting them with questions and requests and ensuring an overall positive experience

  • You support our Claims Managers with claim processing

  • You contact medical providers before, during, and after admission 

  • You have the opportunity to impact on and help improve our processes and best practices by bringing in your own ideas

Your Profile

  • You have acquired medical experience during your studies, through apprenticeships, and/or practical work. 

  • You are perfectly fluent in English and German. Any other languages are a big plus! 

  • You are a professional and empathetic communicator, a genuine and active listener, and confidently lead conversations with different stakeholders

  • You are known for your extremely diligent way of working and pay a lot of attention to detail

  • As an absolute team player, comfortably ask others for help, and readily offer your support wherever it is needed

Our Offer

  • Be part of an innovative, truly international company and have the opportunity to make a real difference in people’s lives in times where they need it the most

  • Develop your skills within an ambitious, professional, and supportive team, in a company where independent thinking and taking responsibility are encouraged

  • A holistic, in-depth, and supportive onboarding process

  • A start-up atmosphere, lots of room to bring in your ideas, as well as the flexibility to work from home

Contact Our Talent & Culture Manager

Questions? Reach out to Emilie: Emilie.gray@medigo.com

About us

Who we are

Headquartered in Berlin, Medigo is an international provider of medical assistance and claims management services. As a Third-Party Administrator, we help insurance companies and other stakeholders of the health and travel insurance industry with medical services globally. Our global network of medical providers in 125+ countries, our proprietary claims management software, and our experienced team make us a go-to partner for companies from around the world. Medigo is supported by Atlantic Labs, and employs a driven, diverse, and international team. Join us and become a part of our mission : to make access to healthcare seamless and cashless.